HELP FILE
Technician Console Desktop App for Windows and Mac
Anytime, anywhere support. Launch remote control and desktop viewing sessions from your Mac with Rescue’s Mac Technician Console. Download the Mac Console (h. LogMeIn Rescue - December 3, 2019, Technician Console and Rescue Applet (Mac) Technician Console Desktop App v7.10 (Previous) (Windows) LogMeIn Rescue - December 2015, Technician Console for. I use a Mac everyday, and have to run LMI Rescue in a virtual machine. This is not working very well because the console disconnects whenever I connect to a VPN. We really need a Mac console. All other services have them, but you have the best features. My subscription is up in May and I will have to find a replacement if we are not getting a. LogMeIn Rescue is one of the best choices in this field, as it comes with a user-friendly technician console, various connection methods, and support for mobile devices.
This article gives guidance to Rescue technicians.
Technician Console as a desktop application is available for technicians both on Windows and Mac computers.
The desktop app offers the same set of features as the browser-based version. The only difference is that it runs as a standalone executable, which means it can be launched with a single click – no browser required.
Restrictions and limitations for the Technician Console for Mac
The following Technician Console features are not available on Mac: Mac os mojave installer download without app store. Encarta kids download and install.
- Technician screen sharing
- Screen recording with MSVC codec (falls back to MRLE codec)
- Monitoring the desktop of a technician running the Technician Console for Mac
- Integrated content portal (ICP)
- Connect On LAN
Logmein Rescue Technician Console Download Mac Download
Note: Files saved/exported during a session are available at Users/[username]/Library/Application Support/LogMeIn-Rescue/Bottles/logmeinrescue/drive_c/users/crossover/My Documents
How to Install the Desktop App
On Windows
- Option 1. Click this link to download and install the desktop app
- Option 2. Log in to your account at the LogMeIn Rescue website and go to the My Account page. Click the link to download the desktop app.
On a Mac
- Click this link to download the Technician Console for Mac app.
- In the Downloads box, double-click LogMeInRescueTechnicianConsoleMAC.dmg.
- Follow instructions to drag the LogMeIn Rescue icon to your Applications folder. The application is now installed on your computer.
Logmein Rescue Tech Console Download
How to Run the Desktop App
On Windows
Launch the application via the Windows Start button, a desktop shortcut, or any other preferred method. You may be prompted to log in to your Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.
Tip: Rescue technicians with a Single Sign-On (SSO) ID can also start the Rescue Desktop Technician Console using any supported SSO authentication method.
On a Mac
Launch the application via Launchpad or Finder > Applications. You may be prompted to log in to your Rescue account. Use the same email and password combination you use to log in at the LogMeIn Rescue website.
Tip: Rescue technicians with a Single Sign-On (SSO) ID can also launch the Rescue Desktop Technician Console using any supported SSO authentication method.
What Is Logmein Rescue
Remember: Technician Console for Mac will use the language set as the preferred language of the Mac OS X.
Logmein Tech Console Download
How to Set Up One-Click Login to the Desktop App
Logmein Rescue Technician Console Download Mac 10.10
You can tell Rescue to remember your user name and password when you log in to the desktop app.